Tools and Resources

Accion Training and Capacity Building (TCB) leverages lessons learned from microfinance and financial institutions around the world to develop tools and resources for industry-wide use.

Lessons Learned Briefs

Lessons Learned Briefs highlight best practices and capture lessons learned around priority topics in the financial inclusion industry. They are designed to provide practical ideas and recommendations that can be directly applied to your work. Click below to download the briefs.

eLearning Modules

These interactive eLearning Modules were developed to serve as job aids. They are designed to enhance engagement, learning, and application. Click below to get started.

Using Scoring Tools for Credit Risk Management

Operational Risk Course

Using the DRACA Tool for Operational Risk Management

Operational Risk Learning Module


Credit and Operational Risk Tool Guides

These Tool Guides serve as practical and applicable resources for financial inclusion practitioners. Click below to download the guides.